IT Support and Managed IT Services in Springfield, Ohio
Capstone Technologies Group is a Springfield IT company — based here since 2004, looking after the technology of Ohio businesses ever since. Managed IT and cybersecurity for practices with 2–50 staff: a set monthly fee for the protection, published rates for hands-on work.
Veteran-owned. Built for medical, dental, legal, accounting, and financial practices that don't employ internal IT.
Book 15 minutes for written security findings
Walk through what the 15-minute assessment checks
Or call (937) 319-1211. Managed clients: we acknowledge every support request by phone, email or our portal by the end of the next business day.
“Brian and his team respond quickly…” — Rhys R., law firm client since 2020
- • Your business is in Springfield or Clark County and you want an IT provider who can actually show up
- • Your cyber insurance application asks about MFA, endpoint detection, and backup testing — and you're not sure what to put
- • You're paying for IT one emergency at a time and can't budget around it
- • You handle patient records, client files, or financial data and your current backup has never been test-restored
Springfield-Based, Not a Springfield Sales Territory
Brian Sammons, owner
Most IT companies that advertise in Springfield dispatch from Columbus or Cincinnati. We live and work here — when something needs hands on hardware, we drive across town, not across the state. We work on-site throughout Springfield and Clark County, including Enon, New Carlisle, Medway, and South Charleston.
Today that includes several Springfield law offices, a medical practice, accounting firms, a country club, a golf course whose network we just rebuilt end to end for its new owners, a UPS Store, and a number of local nonprofits. Some have been with Brian for more than 25 years, since before Capstone was incorporated in 2004.
One Monthly Fee for the Protection. Published Rates for Everything Else.
The monthly fee per device keeps your computers protected, patched, backed up, and monitored, around the clock. When a person has to put hands on something, it's billed by the hour at the rate on our pricing page, so you know the number before you sign and you see the time on the invoice.
Endpoint protection, DNS filtering, and patching on every covered computer, with every alert reviewed by a person inside the monthly fee. Plans with managed detection add a security operations center watching 24/7.
Office documents on every workstation, backed up twice a day, with versions you restore at no charge. Server backup and recovery testing are separate add-ons.
When a renewal form asks about MFA, endpoint protection, or backups, we help you answer from the records of what's actually installed. That help is hands-on work at the published rate.
A printer that quits, a new hire, a failed drive: billed by the hour at the published rate, remote or on-site, the same for every client. Project work is scoped in writing before it starts.
Built for Regulated Practices
Compliance is where we spend most of our time. If your practice answers to a regulator, start with the page written for your industry:
Medical & dental practices (HIPAA) · Law firms (Ohio Rule 1.6) · CPA & financial firms (FTC Safeguards, IRS 4557) · Small businesses · Nonprofits
What Springfield-Area Businesses Say
“Capstone has been our go-to computer and technology company for attorneys I've worked for in Springfield for years and has always provided amazing and excellent service. Brian is always here when we need him - always has the answers and fixes - and always friendly!”
“Brian has helped implement network systems, hardware and various software programs in all my businesses. He has tackled issues that have at times have stumped my vendors of the software programs and been able to resolve them to my satisfaction. I am glad I have Brian taking care of all my IT needs and it is a pleasure to recommend Brian.”
“I wanted to take a moment to thank you again for the managed professional backup you convinced me to implement for my business. Whoever thought that within the next year a fire would destroy everything in my office. Capstone Technologies Group was able recover all my client data and other important information to what it was before the fire, quickly and painlessly. And what a relief it was to be able to tell my clients that their information was safe and restored, no worries! Thanks so much.”
Common Questions
Yes. We're based in Springfield — most work happens remotely because that's fastest, but when hardware needs hands, we're across town, not dispatching from Columbus.
One fixed monthly fee based on your device count and what your industry requires. No per-ticket billing for the protection itself — alerts, questions about your covered tools, and the automated response are all inside the monthly price; hands-on work beyond the stack is billed at the rates in your agreement, and your authorized contacts decide who can approve chargeable work. Compare the per device monthly tiers and hourly rate, and the free assessment tells you your exact fit.
Then use the assessment as a second opinion. You'll get written findings across five areas — dark web exposure, phishing risk, security controls, remote access, and training records. The findings are yours whether you work with us or not.
We start with the assessment, so we know what is installed before anything changes. Then we put the monitoring and protection software on each covered computer and walk your staff through what changed. Setup is a one-time charge, quoted in writing before you sign. Normally there is no downtime, and your staff keep working through the switch.
You call (937) 319-1211 and leave the details. Managed clients: we acknowledge every support request by phone, email or our portal by the end of the next business day. The difference shows up over years: clients quoted on this site have been with us for 16, 20 and 26 years, and a Springfield CPA got all of their client data back after a fire destroyed their office, because of the backup we'd set up. We've worked for Ohio businesses since 2004, and clients stay because the work holds up, not because a contract locks them in.
Find Out Where You Stand
A 15-minute call, then written findings with specific recommendations. No cost, no obligation.
Book 15 minutes for written security findings
Capstone Technologies Group · Springfield, Ohio · (937) 319-1211 · Veteran-owned · Serving Ohio since 2004
