Managed IT Services and IT Support in Columbus, Ohio
Capstone Technologies Group provides managed IT, cybersecurity, and compliance documentation for Columbus-area practices with 2–50 staff — a set monthly fee for the protection, hands-on and on-site work at published rates, from Springfield, 45 minutes west on I-70.
Veteran-owned, serving Ohio since 2004. Built for medical, dental, legal, accounting, and financial practices that don't employ internal IT.
Book 15 minutes for written security findings
Walk through what the 15-minute assessment checks
Or call (937) 319-1211. Managed clients: we acknowledge every support request by phone, email or our portal by the end of the next business day.
“Brian and his team respond quickly…” — Rhys R., law firm client since 2020
- • Your practice is in Columbus, Dublin, Upper Arlington, Westerville, or elsewhere in Franklin County
- • The big Columbus IT firms quoted you enterprise pricing for a ten-person office
- • Your cyber insurance application asks about MFA, endpoint detection, and backup testing — and you're not sure what to put
- • You handle patient records, client files, or financial data and couldn't produce documentation of your safeguards if asked
Sized for Practices, Not Enterprises
Columbus has plenty of IT companies built for 500-seat contracts. We're built for the ten-person law office and the three-provider medical practice: monitoring and support run remotely day to day, and when something needs hands on hardware, we're 45 minutes west on I-70. We work on-site across Columbus, Dublin, Upper Arlington, Grandview Heights, Westerville, Hilliard, and Worthington.
Today that includes a law firm whose Columbus office we support alongside its locations in Springfield, Cleveland, and Wheeling, West Virginia — the same security controls and documentation at every site.
One Monthly Fee for the Protection. Published Rates for Everything Else.
The monthly fee per device keeps your computers protected, patched, backed up, and monitored, around the clock. When a person has to put hands on something, it's billed by the hour at the rate on our pricing page, so you know the number before you sign and you see the time on the invoice.
Endpoint protection, DNS filtering, and patching on every covered computer, with every alert reviewed by a person inside the monthly fee. Plans with managed detection add a security operations center watching 24/7.
Office documents on every workstation, backed up twice a day, with versions you restore at no charge. Server backup and recovery testing are separate add-ons.
When a renewal form asks about MFA, endpoint protection, or backups, we help you answer from the records of what's actually installed. That help is hands-on work at the published rate.
A printer that quits, a new hire, a failed drive: billed by the hour at the published rate, remote or on-site, the same for every client. Project work is scoped in writing before it starts.
Built for Regulated Practices
Compliance is where we spend most of our time. If your practice answers to a regulator, start with the page written for your industry:
Medical & dental practices (HIPAA) · Law firms (Ohio Rule 1.6) · CPA & financial firms (FTC Safeguards, IRS 4557) · Small businesses · Nonprofits
From a Firm With a Columbus Office
“Brian is THE best IT specialist I have worked with. Not only does he have solutions to problems at hand he is always accessible and willing to resolve our issues in a very timely manner. Nothing but GREAT things to say about Capstone Technologies Group!”
Common Questions
Yes. Most work happens remotely because that's fastest, but when hardware needs hands we make the drive — 45 minutes on I-70.
The same monthly fee per device and the same published hourly rate as every client, whether you're in Columbus or across the street from us. No per-ticket billing for the protection itself: alerts, questions about your covered tools, and the automated response are all inside the monthly price, and hands-on work beyond the stack is billed at the rates in your agreement, and your authorized contacts decide who can approve chargeable work. Compare the per device monthly tiers and hourly rate, and the free assessment tells you your exact fit.
Then use the assessment as a second opinion. You'll get written findings across five areas — dark web exposure, phishing risk, security controls, remote access, and training records. The findings are yours whether you work with us or not.
We start with the assessment, so we know what is installed before anything changes. Then we put the monitoring and protection software on each covered computer and walk your staff through what changed. Setup is a one-time charge, quoted in writing before you sign. Normally there is no downtime, and your staff keep working through the switch.
If you have 200 seats, you probably should. If you have 2 to 50, you'll get an account number there and a person here. Clients quoted on this site have been with us for 16, 20 and 26 years, and the law firm quoted above gets the same controls and documentation at its Columbus office as at its Springfield office.
Find Out Where You Stand
A 15-minute call, then written findings with specific recommendations. No cost, no obligation.
Book 15 minutes for written security findings
Capstone Technologies Group · Springfield, Ohio · (937) 319-1211 · Veteran-owned · Serving Ohio since 2004
