Computer Services- Support

Client Support

Capstone Technologies Group offers a professional level of services to our clients. .

 

 

Client Support Center


Welcome to our Client Support Center

Getting help is easy!  Here's how-

Portal-

You can submit a ticket in seconds here on our client support portal: Client Support Portal  Just click Create Easy Ticket Request and fill in the blanks (make sure to use your work email address!).

If you want to view the realtime status of an exisiting ticket, you can login on the same page and it will show you all of your tickets.  If you don't have an account, just create an easy ticket requesting one.

Email-

- This email address is being protected from spambots. You need JavaScript enabled to view it. - your email will automatically open a support request and will send you confirmation within minutes that we're working on it.  Make sure that you include any relevant details about the issue that you think will be helpful in resolving it (screenshots, error codes, etc).

Telephone-

- Call (937) 319-1211 during business hours (Monday - Friday, 9:00 AM - 5:00 PM).  For those clients with business critical / after hours support issues, please leave a detailed message and someone will return your call.

 

 

 

 

Get in touch

Our office hours are Monday - Friday from 9 AM to 5 PM, excluding all State and Federal holidays. We have service hours by appointment outside of those hours. (937) 319-1211 or click the Contact Us button on the left side of this page and send us a message. Or you can reach out to us on Facebook, Twitter, Google, or LinkedIn.  Your communication will be answered promptly.