Discover the Benefits of Our Essentials Plan: Your Comprehensive Foundation for a Secure and Efficient IT Infrastructure
The first step in keeping your business secure
In today's digital world, businesses of all sizes face a growing number of threats and challenges. A strong IT foundation is crucial for maintaining security, efficiency, and productivity. Our Essentials plan provides a comprehensive suite of services designed to keep your workstations protected, enhance workforce productivity, and proactively detect and resolve common computer issues. Get started on your journey to a more secure and efficient IT infrastructure with our affordable entry-level monitoring and reporting plan.
Managed Antivirus
Stay Safe from Known and Emerging Malware
With the ever-increasing number of cyber threats, having a robust antivirus solution is essential for businesses. Our Managed Antivirus offers:
- Extensive signature-based scanning: Utilizing traditional signature-based threat detection to block known threats, ensuring your workstations remain secure against recognized malware.
- Heuristic checks: Employing heuristic checks to protect against previously unknown threats. These checks detect new, unrecognized viruses in a sandbox environment away from your core systems, safeguarding your business from potential harm.
- Active protection and behavioral scanning: Implementing continuous real-time monitoring to identify and shut down even the most sophisticated malware, detecting programs performing actions commonly associated with malware exploits.
- Centralized deployment and updating: Streamlining the process of deploying and updating antivirus software across your organization, ensuring consistent coverage and protection.
- Managed and monitored by our NOC: Our Network Operations Center (NOC) oversees and manages the antivirus solution, providing you with peace of mind and expert support.
Capstone Technologies has provided service since 2002. They were involved with the installation and maintenance of the network system and continue to provide excellent service at a reasonable cost. I have used their services in multiple businesses and have no hesitation in recommending Capstone Technologies Group. With all the new rules and regulations in relation to security, I am glad to have Brian Sammons from Capstone Technologies for all my IT needs.
Web Protection & Content Filtering
Our Web Protection Content Filtering solution keeps your users safe and productive while they’re on the web. The internet is an indispensable tool for businesses, but it also poses risks and distractions. Our Web Protection & Content Filtering solution helps you mitigate these risks and maintain productivity:
- Threat Protection: Defend against various web threats, such as malware, phishing, adware, botnets, and spam, to ensure the security of your network and data.
- Access controls: Implement access controls to prevent users from visiting sites that could cause data breaches, protecting your business from legal liability and potential harm to your reputation.
- Site blacklists: Enforce browsing policies that restrict users from accessing non-work-related sites, such as gaming or social media platforms, to maintain a focused work environment.
- Time-based browsing policies: Customize blacklist rules to allow employees to visit non-work sites during designated periods, such as outside standard business hours, promoting a healthy work-life balance.
Document Backup
Safeguard Your Critical Business Documents Loss of important documents can have a significant impact on your business operations. Our Document Backup solution offers an efficient, lightweight, and reliable way to protect your valuable data:
- Cloud-based, automatic backup: Automatically find and back up business documents on workstations twice a day, ensuring that your critical data is stored securely and redundantly in the cloud.
- Self-service recovery: Empower employees to recover documents temporarily lost due to ransomware or accidental deletion without needing to call the help desk, minimizing downtime and disruptions.
- Up to 56 versions available for restoration: Maintain up to 56 different versions of your documents within a 28-day period, providing you with multiple recovery options in case of data loss or corruption.
- Protected document types include Microsoft Office (Word, Excel, PowerPoint) files, OpenDocument and other open source file types, OneNote, .PST, PDF, Apple Keynote, Numbers and Pages files, StarOffice, TXT, CSV, several types of database files, Visio, and QuickBooks QBB files. A complete list of supported file types may be obtained on request.
Patch Management & Monitoring and Reporting
Stay Secure and Avoid Costly Downtime Keeping your software up-to-date and monitoring your systems is essential for maintaining a secure IT infrastructure. Our Patch Management & Monitoring and Reporting services help you stay secure and reduce the risk of downtime:
- Comprehensive patch management: Unpatched software is a common entry point for hackers and malware. Our patch management solution covers over 80 application families, including Apple, Microsoft, Google, Java, Adobe, zip tools, Skype, Zoom, and more, ensuring that your software is always up-to-date and protected against known vulnerabilities.
- 24/7 Remote Monitoring: Our remote monitoring solution operates around the clock, enabling us to proactively detect and resolve most common computer issues, including availability, performance, security, and backup status. This helps to prevent costly downtime and keep your systems running smoothly.
- Daily health checks: We perform daily health checks on hardware and software, identifying potential issues before they escalate into bigger problems. This proactive approach ensures that your IT infrastructure remains stable and reliable.
- Proactive maintenance scheduling: We monitor event logs for problems and can schedule maintenance to run at a time that won't affect productivity, minimizing disruptions to your business operations.
Included with every plan
Our Essentials plan also includes a range of valuable tools and features that help you manage and monitor your IT infrastructure more effectively:
- Real-time Status Dashboard: Gain insights into the current status of your systems with a user-friendly dashboard that provides an at-a-glance view of critical information.
- Real-time Ticketing System: Address issues promptly and efficiently with our ticketing system, allowing you to submit and track support requests in real-time.
- Real-time Asset Management Reporting: Stay informed about your IT assets with detailed reporting on hardware, software, and other essential components.
- Automatic Alerts and Reports: Receive daily, weekly, monthly, or executive alerts and reports to stay informed about the health and performance of your IT infrastructure.
Available additions to the Essentials Plan
Enhance your IT infrastructure even further with these optional additions to the Essentials plan:
- Professional Backup- Our fully managed and tested backup solution for mission-critical devices ensures uptime and data security when it matters most.
- MailAssure- Our comprehensive email security solution provides advanced features like anti-spam, anti-virus, encryption, and archiving to enhance email security and meet compliance requirements.
- Passportal- Our secure password management solution helps businesses centralize and manage their passwords, sensitive information, and documentation while enhancing security with features like multi-factor authentication, role-based access control, and audit logging.
Our Essentials plan offers businesses an affordable and effective way to establish a solid IT foundation while keeping their network secure and optimized for productivity. With a comprehensive suite of services, including Managed Antivirus, Web Protection & Content Filtering, Document Backup, and Patch Management & Monitoring, you can be confident that your IT infrastructure is protected and positioned for success. To learn more about the Essentials plan or discuss your specific needs, contact us today. Industries with certain regulatory compliance requirements may want to explore our Premier and Pinnacle plans, which offer an even higher level of security, reporting, and recovery capabilities.
We also offer a variety of additional solutions which may be useful.
Some of the other solutions we provide:
- VoIP Telephony Services
- Email Encryption, Filtering & Backups/Archiving
- Cloud Migrations
- Backups & Disaster Recovery
- Firewall Management
- Secure Remote and Site to Site Connectivity
- Security Cameras, DVR/NVR Monitoring and Alarm Services
- Structured Cabling and AV Installation Services
We leverage our robust portfolio of services and technologies to solve your IT issues before they become problems. Let Capstone Technologies take care of your IT management so you can focus your attention on growing your business.
