Remote Services

Remote Service

Is your computer freezing on start-up? Displaying warnings and saying you need to buy some specific software to fix it? Pop up ads? Multiple tool bars? You don’t have to take to put up with it any longer- we can repair your computer remotely.
Remote Support
Capstone Technologies Group is pleased to be able to offer our clients a fast, easy and secure remote assistance option. Available within minutes over your broadband connection and secured using enterprise level, fully encrypted end to end Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption combined with RSA public/private key encryption- our connection meets or exceeds all applicable regulations for data security, ensuring the confidentiality of your data and the safety of your network for the duration of our connection.
Our Microsoft Certified Professionals can connect to your computer using secure Citrix enterprise technology and begin solving your problems within minutes. Of course, some things work better than others with remote assistance. Some of the things we suggest are:
  • Virus / Malware Removal
  • Data Recovery
  • Slow PC
  • Windows Tune Ups
  • Network Configuration Issues
  • Software Installs
  • Windows Configuration Issues
If you’re having Internet connectivity issues, we’d like to recommend our onsite computer repair service.
Our online computer repair service is available for all Windows machines running Windows 7, Windows 8 & 8.1 and Windows 10 with a modern browser (Internet Explorer 10 and above, Google Chrome, Firefox, Safari(and most variants).

Questions? Call us at 937-319-1211 or email us at

38 W High St, Springfield, OH 45502-1250
Local 1-937-319-1211

Our offices are open from 9AM - 5PM, Monday - Friday.  Closed Saturday, Sunday, and all Federal holidays.  Onsite and remote assistance is available by appointment outside of normal business hours.
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