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Capstone Technologies Group

Providing onsite and remote business class IT services to business and legal, medical & financial professionals since 2004.  Specializing in the latest IT security solutions and preventive maintenance techniques to allow your business trouble-free productivity.  Offering a variety of managed and unmanaged solutions as well as sales, service, installation, configuration, and integration solutions, backup and data recovery solutions, connectivity solutions, printing solutions, and secure, 24/7 monitoring and reporting.

 

 

Our Partners

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Privacy Policy

This Privacy Policy governs the manner in which Capstone Technologies Group LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the https://captechgroup.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Capstone Technologies Group LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Capstone Technologies Group LLC collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.

Changes to this privacy policy

Capstone Technologies Group LLC has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Capstone Technologies Group LLC
https://captechgroup.com
PO Box 871
(937) 319-1211
info@captechgroup.com

Receive Online Access To Your Monitoring Account If you're one of our Monitoring & Reporting clients, you can access a real-time dashboard to monitor the status of your computers. Go To Your Dashboard
 

What Our Customers Are Saying

Capstone provided outstanding customer service to my organization at very fair, affordable pricing. Brian and his team solved a variety of issues with our network including choosing a new Internet Services Provider. Capstone helped us improve daily operations by performing computer maintenance/updates. He also helped and guided us through the design and launching of our new website. The staff at Capstone are very professional and highly qualified.

Vince C
01 June 2015

I have been well pleased with the work and services provided by Capstone Technologies. Brian has a wealth of experience and knowledge in the IT field. I know of several other customers who have purchased products and services from Capstone and all are very satisfied.

Dan Heighton
19 April 2015

I have Known Brian professionally for about 10 years. He is the best IT professional that I ever met. He has taken care of my IT issues with great professionalism. He is prompt, dependable and delivers what he promises.
I recommend him for any IT services need for your office or home.
He is a great caring human being full of love and energy.

Narinder Saini MD
Ownerof NU Heakth Services LLC
17 April 2015

Brian is always there for us. It is his prompt care of our computer needs and personal touch that sets him apart. And, his knowledge of networks, marketing and the web allow us to use just one company, Capstone, to fulfill our many needs.
Dr. Cathy

Cathy C
12 April 2015

Capstone Technologies has provided service since 2002. They were involved with the installation and maintenance of the network system and continue to provide excellent service at a reasonable cost. I have used their services in multiple businesses and have no hesitation in recommending Capstone Technologies Group. With all the new rules and regulations in relation to security, I am glad to have Brian Sammons from Capstone Technologies for all my IT needs.
Ashok D, MD

Brian has been servicing our computers and overseeing our network for many years now. His amazingly quick response time, attention to detail and ability to explain our issues in simple terms is what has kept us as a long time customer. Brian will not only provide you with great service on existing equipment but provide suggestions to enhance your infrastructure without breaking the bank.


Thank you Ty

Part of my job is to order equipment and supplies for the Department of Natural Sciences. As is the case most everywhere today, funding dollars are getting fewer and farther between. Capstone consistently beats (or at least meets) the prices from CDW and Best Buy for my consumer electronics needs. My rep (Brian Sammons) is knowledgeable and cheerful when discussing my needs and most importantly quickly provides the quote and the parts when ordered. I give Capstone my highest recommendation.

William
Lab Manager/Researcherof Central State University
12 April 2015

"Brian has provided excellent IT service to me for both my business needs as well as home computer needs. He has solved problems quickly and effectively when others have failed. He has been very responsive to emergency needs and his rates have been very reasonable. I now depend on Brian for all my IT needs."

Lowell N
12 April 2015

I have had my computer repaired remotely after I got a virus. After my computer was cleaned, it was up and running within 1 hour without any loss of my files. It was easy to very affordable to connect remotely after clicking on a few links, and everything was explained over our phone call during the interactive process. I even got a follow up message to make sure my computer was still performing well. Very satisfied customer!!

Lindsay F
12 April 2015

Find Frequently Asked Questions Here Answers to our most commonly asked questions.

While our primary focus since 2004 has been on medical, legal, and financial professionals, we currently have and currrently service other small and medium businesses and non-profit entities.

At this time we accept company checks, purchase orders from existing account, all major credit cards, Paypal and of course we accept cash. All parts must be paid for in advance and services are payable at the time rendered unless you are a contracted client.

Our onsite service area is limited to a 75 mile range including Columbus, Cincinnati, Dayton, and all points in between.  You can see a map of our onsite area HERE.  We will also travel to your location outside this area with prior arrangements.

Unfortunately, we do not.  While we will service computers in employees homes as part of a package for your business, they must be directly related to your business.  For example, if we were establishing a remote access solution, we would necessarily work on a home computer.

We are located between Dayton and Columbus, Ohio.  Our business model allows us to service clients nationally with the same great services and prices as our clients enjoy locally.  We can overnight practically anything anywhere and can remote into any network with Internet access.

We offer a tiered pricing structure starting with our standard hourly rate for ala carte services, then prepaid customers who receive a discount for pre purchased blocks of hours, and we also offer contracted, managed services for complete coverage. For larger organizations, this has proven to be most cost effective.

CAPSTONE TECHNOLOGIES GROUP LLC
38 W High St, Springfield, OH 45502-1250
Local 1-937-319-1211
- info@captechgroup.com

Our offices are open from 9AM - 5PM, Monday - Friday.  Closed Saturday, Sunday, and all Federal holidays.  Onsite and remote assistance is available by appointment outside of normal business hours.